It is believed that the most valuable physical asset that an individual will own is their home and its contents, seconded by a motor vehicle or motor vehicles. Those who live in rented houses or apartments will generally possess furniture an other valuable belongings which can be damaged by fire, theft, accidental damage or breakage etc.

Reunion Insurance company came up with the chisa domestic policy to carter for the needs of both the urban and rural home owners. Apart from covering the private dwelling house/apartment/flat and its contents, the chisa domestic policy also covers the following: Motor vehicles, cycles, trailers(for private usage), personal liability, all risks, pleasure craft, golfers, personal accident. This is truly a packaged policy conveniently designed with various sections.

Any person owning or renting a private dwelling house and ensure that there is cover for either the house or the contents therein, and any additional two sections qualifies for the chisa domestic policy.


There are more compelling reasons as to why you should shift from buying the conventional house owners/householders and get a chisa policy instead for the following reasons:

  • Express claims settlement

  • Losses are not a pleasant occurrence in anybody’s day-to-day experience. This is why the chisa domestic package policy has been designed with an almost instant claim settlement to ease the stress experienced after a loss (claims payment within 5 days of receipt of signed discharge)

  • Instant transfer of claim money (online transfer)

  • Modern technology allows most transaction to be made online. With the advent of bank transfer facilities available across most banking platforms, we will make use of the same to avoid further delays in payment of claims/ compensation money

  • Instant acknowledgement of claims upon notification

  • We value relationships as well as communication, this is why under the chisa package we will take an almost instant acknowledgement of any loss within 24 hours using all means of communication available to our clientele.

  • Roadside assistance and helpline

  • With chisa domestic package policy, you are guaranteed a 24/7 helpline as well as a 24/7 recovery service in the event of an accident anywhere in Malawi.

  • Convenient claims reporting

  • Life can’t get any better than knowing that you can report on any incidences or losses to us online without necessarily coming to our offices. Thus providing the much needed convenience in this day and age.

  • Speedy claim assessment

  • We value time, hence all chisa claims have a 72 hours assessment timeline (upon receipt of all necessary documents) to make sure that life gets back to normal faster than later.

Benefits Chisa packaged policy Convetional policy
Cover for business equipment O X
Theft of laundry, garden and swimming pool furniture O X
Theft or attempted theft in transit up to K500,000 O X
Guest personal effects up to K100,000 O X
Domestic staff property/personal effects up to K100,000 O X
instant payment of claim money O X
24/7 roadside assistance O X
online claim reporting O X
24 hours turnaround time in claim acknowledgement O X
5 days claim settlement after discharge signing O X
medical expenses up to K50,000 per person and K250,000 per event O X
Tenants liability up to K1,000,000 O X